Privacy Policy

1. Introduction

Welcome to HitSelectAgency.com (the “Site”), operated by Hit Select Agency, a full-service digital marketing agency and creative studio based in Salt Lake City, Utah. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site or services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you interact with us, including but not limited to: your name, email address, phone number, company name, job title, mailing address, and any other information you include in contact forms, service inquiries, or communications with our team.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, time spent on pages, and other diagnostic data. This information is collected through cookies, web beacons, and similar tracking technologies.

2.3 Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

Essential Cookies: These are necessary for the Site to function properly, including storing your cookie consent preferences.

Comment Cookies: If you leave a comment on our blog, cookies may store your name, email, and website URL for your convenience.

You can manage your cookie preferences through the cookie consent banner displayed on our Site or through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, operate, and maintain our website and services; to respond to your inquiries and fulfill your requests; to communicate with you about our services, promotions, and updates; to improve our website, services, and user experience; to analyze usage trends and monitor Site performance; to comply with legal obligations and protect our rights; and to detect, prevent, and address technical issues or fraudulent activity.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our Site and delivering our services, such as web hosting providers, analytics platforms, email service providers, and advertising partners. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Third-Party Services and Links

Our Site may contain links to third-party websites, tools, or services that are not operated by Hit Select Agency. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit. Our use of third-party tools such as Google Ads, Meta Ads, analytics platforms, and AI-powered automation tools is governed by the respective privacy policies of those providers.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your personal data; the right to opt out of marketing communications at any time; the right to restrict or object to certain processing of your data; the right to data portability; and the right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information; and the right to non-discrimination for exercising your privacy rights. To submit a request, please contact us at info@HitSelectAgency.com.

10. Utah Consumer Privacy Act

As a Utah-based business, we comply with the Utah Consumer Privacy Act (UCPA) where applicable. Utah residents may have rights to access, delete, and obtain a portable copy of their personal data, as well as the right to opt out of the processing of personal data for targeted advertising or the sale of personal data. For more information or to exercise your rights, please contact us at info@HitSelectAgency.com.

11. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Hit Select Agency

Salt Lake City, Utah

Email: info@HitSelectAgency.com

Phone: (801) 796-2393

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Effective Date” at the top of this policy and post the revised version on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. SMS and Text Messaging

We are involved in text messaging in three ways: Watson, our workforce notification service, described below; messages we send from Hit Select Agency to people who contact us or become clients; and messaging systems we build and operate for our clients, where the client is the sender and decides who is enrolled.

14.0 Mobile Information Sharing

Hit Select Agency maintains strict privacy practices. Personal information and mobile information collected through any of our text messaging programs is not sold, shared, rented, released, or traded to third parties for marketing or promotional purposes. We do share information with subcontractors who provide support services, such as our messaging platform and carrier partners, strictly so that messages can be delivered. Text messaging opt-in data and consent records are never shared with any third party for any other purpose.

14.0.1 Messages From Hit Select Agency

If you give us your mobile number and agree to be contacted by text, we may text you about your inquiry, your project, or scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting out of text messages does not affect the service we provide you.

14.0.2 Messages We Send for Clients

When we build or operate a texting program for a client, that client decides who is contacted and is responsible for obtaining consent. Hit Select Agency acts as a service provider. Opt-out requests are honored across that client’s program, and we never use a client’s contact list for our own marketing.

Hit Select Agency operates a text-messaging service under the DBA “Watson.” This section explains how mobile numbers are collected and used in connection with that service.

14.1 Program Description

Watson is an operational and transactional workforce-notification service. Client companies (employers) use Watson to prompt their own technicians, employees, and authorized personnel to upload job photos and social posts. Watson does not send marketing or promotional text messages. No advertisements, sales offers, promotions, or purchase receipts are sent through the program.

14.2 Mobile Information We Collect and How

We collect the mobile telephone number of each enrolled individual, together with the associated consent record, opt-in and opt-out status, message delivery status, and the content submitted in response to prompts (such as job photos and social posts). Mobile numbers are entered into the Watson portal by the client company that employs or engages the individual. We do not collect mobile numbers from the general public through this program.

14.3 Express Written Consent and Opt-In

Consent is collected by the client company inside the Watson portal. When adding each phone number, the client company must check a box confirming that it has that individual’s permission to enroll them in the service, and must agree to language of the form: “Do you agree to receive text messages from Hit Select DBA Watson?” Consent is captured per phone number — one checkbox per number. Blanket or bulk list uploads without per-number consent are not permitted.

After a number is added, the individual receives a confirmation (double opt-in) message and must reply YES to activate the service. A sample confirmation message reads: “You were chosen to upload job photos and social posts. Msg frequency varies. Msg & data rates may apply. Reply YES to opt in, HELP for help, STOP to opt out.” Nothing further is sent unless the individual replies YES.

The client company is responsible for obtaining and attesting to each individual’s consent. Hit Select Agency DBA Watson retains the consent records associated with each enrolled number.

Consent to receive text messages is not a condition of any purchase, of employment, or of receiving any of our services.

14.4 Message Frequency and Cost

Message frequency varies. Message and data rates may apply. We do not charge a fee for the text messages themselves; your mobile carrier’s standard messaging and data rates apply.

14.5 Opting Out (STOP) and Getting Help (HELP)

You may cancel at any time by replying STOP to any message from the program. After you reply STOP, we will send a single confirmation message and will not send further messages unless you opt in again. Reply HELP to any message for assistance, or contact us at info@HitSelectAgency.com or (801) 796-2393.

14.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed. The service may not be supported by all carriers or on all devices.

14.7 No Sharing or Sale of Mobile Opt-In Data

Mobile opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing purposes. Mobile numbers and consent records are used solely to operate the Watson service and are shared only with the messaging and telecommunications providers strictly necessary to deliver the messages you have opted in to receive, and only for that purpose. No mobile information is sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional use.

14.8 Questions About the SMS Program

Hit Select Agency DBA Watson · Salt Lake City, Utah · info@HitSelectAgency.com · (801) 796-2393

Note: This section contains standard template language. It is not legal advice and should be reviewed by qualified legal counsel before going live.